Basic HTML Version
Business Overview
/ Annual Report 2011 /
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infrastructure services from domestic telecommunications operators will also remain relatively stable. Following
the further development of urbanization and informatization in China, there will be enormous investments in
infrastructure construction, informatization and new technologies, which result in broad space for the development of
domestic non-operator market. There are also huge demands in the construction of telecommunication infrastructure
network, mobile network and informatization from many overseas countries. The Group will capture the strategic
opportunities to realize the stable development of telecommunications infrastructure services.
Business Process Outsourcing Services
The Group is a leading provider of business process outsourcing services for the communications industry in China.
Leveraging our advantage in providing integrated service along the value chain of the communication industry, the
Group provides network maintenance, distribution of telecommunications services and products (“Distribution”) and
facilities management to domestic telecommunications operators, government agencies and enterprise customers.
In 2011, revenue of business process outsourcing services amounted to RMB22,315 million, representing a year-on-
year growth of 20.6%.